SUPPORT
We’re here to help.
[ FAQ ]
Q. How does the daily puzzle work?
Every day at midnight UTC, a new puzzle is available. Every player worldwide sees the exact same puzzle. You have one attempt per day — your solve time is submitted to the global leaderboard.
Q. What happens if I close the app mid-solve?
If the app is backgrounded for more than 60 seconds during an active daily attempt, the attempt is forfeited. You’ll need to wait until the next UTC midnight for a new puzzle.
Q. Why can't I play the daily again?
Each player gets one attempt per day. This keeps the leaderboard fair for everyone.
Q. How do I reset my progress?
Deleting and reinstalling the App clears all local progress. Note that Game Center leaderboard entries persist through Apple’s servers.
[ CONTACT ]
Still need help? Email us.
support@risolabs.com